- Please contact us at the "Contact Store Owner" or "Customer Service Line" in the upper right corner, and do follow-up processing for you.
- Once the product is opened, it cannot be returned, please forgive me. (The outsourcing plastic film has been torn apart, it is regarded as unsealed state)
- We will not accept returns after receiving the goods within 7 days.
- All products only accept returns, not exchanges.
- If you want to return the original free shipping order, the shipping cost will be deducted from the refund (except for defective products).
｜Return and exchange instructions outside Taiwan｜
- Taiwan and Taiwan's outlying islands. The remaining areas are defined as (overseas)
- (Overseas) consumers are not regulated by Taiwan’s Consumer Protection Law
- After receiving the order, the company does not deliver the order to the postal company and obtains the delivery order number, and accepts the request service of order cancellation and refund
- Sending to overseas, except for product defects or damage caused by the delivery process, return, refund and exchange requirements are not accepted
- Please unpack and inspect as soon as possible after signing for the goods. If the goods are damaged or the purchased items are inconsistent or missing, please contact our company within 1 day. Any overdue period shall be deemed as no objection to the received goods
- The goods are defective or damaged in the delivery process, and the purchased items do not match. The company is responsible for all subsequent processing costs
